60 Day Money Back Guarantee & Retunrs
Our 60-Day Money-Back Guarantee
We want you to love what you ordered. If you're not completely satisfied, you can return it within 60 days of delivery for a full refund — no complicated hoops to jump through.
How It Works
- Request a return within 60 days of your delivery date by contacting us at info@oraclear.shop or through your account order history.
- Ship the item back to us using the prepaid label we provide (or your own carrier, if you prefer).
- Get refunded to your original payment method once we receive and inspect the returned item — typically within 5-7 business days.
What Qualifies
- Items must be returned within 60 days of the delivery date shown on your tracking confirmation.
- Products should be in their original condition
Refund Details
- Refunds are issued to the original payment method.
- Original shipping charges are not refundable.
- Once your return is received, please allow 5-7 business days for the refund to appear, depending on your bank or card issuer.
Damaged or Incorrect Items
If your order arrived damaged, defective, or incorrect, contact us within 3 days of delivery at info@oraclear.shop with a photo of the item, and we'll make it right at no cost to you — no return required in most cases.
Questions?
Reach out anytime at info@oraclear.shop. We're happy to help.